Terms of service

OVERVIEW

Welcome to GouveiaFlips! The terms "we", "us" and "our" refer to GouveiaFlips. GouveiaFlips operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). GouveiaFlips is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services. Nothing in these Terms affects your statutory rights as a consumer under UK law.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least 18 years old, or you have your parent or guardian's permission to use the Services, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online store or purchasing any of the products we offer, you may be asked to provide certain information, such as your email address, billing and payment information. You represent and warrant that all the information you provide is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products in our online store. All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time.

Our digital course content (PDFs and access links) is delivered via email immediately upon successful payment. It is your responsibility to ensure the email address provided at checkout is correct and able to receive attachments, and to check your spam/junk folder if you don't see the email promptly.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. GouveiaFlips reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until GouveiaFlips confirms acceptance and processes your payment. Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests after your digital content has been delivered.

Your purchases are subject to our Refund Policy.

You represent and warrant that your purchases are for your own personal use and not for commercial resale, redistribution, or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged will be the price in effect at the time your order is placed and will be set out in your order confirmation email. Posted prices are inclusive of any applicable UK VAT unless otherwise stated.

You agree to provide current, complete and accurate payment and account information for all purchases. You represent and warrant that (i) the payment information you provide is true, correct, and complete, (ii) you are duly authorised to use the chosen payment method, and (iii) you will pay all charges incurred at the posted prices.

SECTION 5 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brands, text, images, graphics, and the design and arrangement thereof, are owned by GouveiaFlips, its affiliates or licensors and are protected by UK and international copyright and other intellectual property laws.

These Terms permit you to use the Services, and any digital course content you purchase, for your own personal, non-commercial use only. You must not reproduce, distribute, resell, share, publicly display, or create derivative works from any course material or other content on the Services without our prior written consent. Unauthorised sharing or resale of course content is a breach of these Terms and may infringe copyright law.

GouveiaFlips's name, logo, and course materials are the property of GouveiaFlips. Shopify's name, logo, and related marks are trademarks of Shopify. All other names, logos, and marks on the Services belong to their respective owners.

SECTION 6 - OPTIONAL TOOLS

You may be provided with access to tools offered by third parties as part of the Services, which we neither monitor nor control. We provide access to such tools "as is" without any warranties, and we have no liability arising from your use of optional third-party tools. Any use of such tools is entirely at your own risk.

SECTION 7 - THIRD-PARTY LINKS

The Services may contain hyperlinks to websites operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or sites. If you choose to access these, you do so at your own risk. We are not liable for any harm related to your access of any third-party website or your purchase or use of any third-party products or services.

SECTION 8 - RELATIONSHIP WITH SHOPIFY

[NOTE TO MERCHANT: This section accurately characterises Shopify's relationship with your store and should not be removed or modified.]

GouveiaFlips is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with GouveiaFlips. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and GouveiaFlips. You release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with GouveiaFlips.

SECTION 9 - PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy [LINK], and certain personal information may also be subject to Shopify's Privacy Policy. By using the Services, you acknowledge that you have read these privacy policies.

SECTION 10 - FEEDBACK

If you submit any ideas, suggestions, feedback, or reviews (collectively, "Feedback"), you grant us a perpetual, worldwide, royalty-free licence to use, reproduce, and publish such Feedback for any purpose, including commercial use. We are under no obligation to keep your Feedback confidential, compensate you for it, or respond to it.

You represent and warrant that your Feedback will not violate any third-party right, contain unlawful or obscene content, or contain malware. You are solely responsible for your Feedback and its accuracy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, or promotions. We reserve the right to correct any such errors and to change or update information, or cancel orders, at any time without prior notice.

SECTION 12 - PROHIBITED USES

You may access and use the Services for lawful purposes only. You may not use the Services: (a) for any unlawful or malicious purpose; (b) to violate any UK law or regulation; (c) to infringe our intellectual property rights or those of others; (d) to harass, abuse, or harm any person; (e) to transmit false or misleading information; (f) to send spam or unsolicited promotional material; (g) to impersonate any person or entity; or (h) to engage in conduct that restricts or inhibits anyone's use of the Services or exposes us to liability.

You also agree not to: upload viruses or malicious code; reproduce, resell, or exploit any portion of the Services or course content without authorisation; collect personal information of other users; or use automated tools (bots, scrapers, AI agents) to access the Services without our permission. We reserve the right to suspend or terminate your account at any time if we determine you have violated these Terms.

SECTION 13 - AGENTS

This section applies if you use, allow, or enable any autonomous or semi-autonomous software ("Agent") to access or interact with the Services on your behalf. Any such Agent must clearly identify itself as such in all requests, must not conceal that it is automated, must respond truthfully to any prompt asking whether it is a human or a computer, and must not attempt to bypass any measures we use to control or restrict automated access.

SECTION 14 - TERMINATION

We may terminate this agreement or your access to the Services at our discretion at any time, and you will remain liable for all amounts due up to the date of termination. Provisions relating to Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, and any other provisions that by their nature should survive termination will continue to apply.

SECTION 15 - DISCLAIMER OF WARRANTIES

The information presented through the Services is made available for general information purposes. We do not warrant the accuracy, completeness, or usefulness of course content beyond what is expressly stated, and results from following the methods described are not guaranteed. Any reliance you place on such information is at your own risk.

Except as required by UK consumer law, the Services and all products are provided "as is" and "as available", without warranties of any kind, either express or implied. Nothing in this section limits your statutory rights as a consumer under the Consumer Rights Act 2015 or other applicable UK legislation.

SECTION 16 - LIMITATION OF LIABILITY

To the fullest extent permitted by law, GouveiaFlips, its partners, officers, employees, and affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of the Services or any products purchased through them, including loss of profits, revenue, or data — except where such liability cannot be excluded under UK law (for example, liability for death or personal injury caused by negligence, or for fraud).

SECTION 17 - INDEMNIFICATION

You agree to indemnify and hold harmless GouveiaFlips, Shopify, and our affiliates from any losses, damages, or claims (including reasonable legal fees) arising from your breach of these Terms, your violation of any law or third-party right, or your use of the Services.

SECTION 18 - SEVERABILITY

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be severed, and the remaining provisions shall remain in full force and effect.

SECTION 19 - WAIVER; ENTIRE AGREEMENT

Our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. These Terms, together with any referenced policies, constitute the entire agreement between you and us regarding your use of the Services, superseding any prior agreements or communications.

SECTION 20 - ASSIGNMENT

You may not transfer or assign this agreement or your rights under these Terms without our prior written consent. We may transfer or assign these Terms without notice to you.

SECTION 21 - GOVERNING LAW

These Terms of Service shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

SECTION 22 - HEADINGS

The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 23 - CHANGES TO TERMS OF SERVICE

We reserve the right to update or change these Terms at any time by posting updates to our website. It is your responsibility to check periodically for changes. Your continued use of the Services following any changes constitutes acceptance of those changes.

SECTION 24 - CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at [startappedenquiries@gmail.com].

Our contact information is posted below:

GouveiaFlips
[startappedenquiries@gmail.com]